A Virtual Number is a cloud-based number used for routing incoming customer calls to the preferred agents as per customer queries. Businesses can use local and international virtual business numbers to expand their market reach.
Manage a cost-effective, customizable smart solution for the flexibility of your business.
Track every inbound and outbound call which are potential business opportunities and engage proactively to drive more conversion.
Easily classify and nurture all quality leads to reduce the churn rate and offer streamlined customer engagement.
Forward all customer calls to agents mobile numbers, as well as landlines to manage business calls from anywhere.
Ensure customer privacy and zero lead leakage with number masking solution where customer and agent details are hidden during a live call.
Route the customer calls to the specific agents based on their availability, caller’s history and location and never miss a lead.
Receive actionable data insights on call performance, with call logs to enhance customer engagement to gauge the performance of agents.